Retur info
Your goods must be returned unused. You must, of course, try the item on - but it should preferably not show signs of use..
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If your purchase was not quite right, it is fortunately easy to return it. Just return the item to us within 30 days of receiving it. Remember to state the order number or the name of the person who placed the order.
The easiest and safest is to use our GLS package label. It only costs DKK 42, which will be deducted from the amount you must get back (when exchanging for another item, the label is free).
You can pick up the GLS package label and return slip right here:RETURN PORTAL (DANISH adresses only)
Please note that you yourself are responsible for the package reaching us. We therefore always recommend that you use our package label, as the package is then insured and traceable. Remember to save the receipt for submission!
If you do not wish to use our label, you must send the package to the address below. Remember that you bear full responsibility for the package reaching us! Send the package to:
Jake's Apparel Store Aps
Kjeld Tolstrup Street 104 -106
8000 Aarhus
Exchange for another product or size (DENMARK)
If you want to exchange for another item or size, you can use our return label:
Returns from addresses in the EU
If you wish to return an item, you must send it back no later than 30 days after receipt. You must pay the return costs yourself. You are responsible for the package until we receive it, so we recommend that you send it as a trackable package and get a receipt. Send the package to:
Jake's Apparel Store Aps
Kjeld Tolstrup Street 104 -106
8000 Aarhus C